FREQUENTLY ASKED QUESTIONS

FAQ

  • Do I need a referral from my GP?

    You don’t need a referral from your GP. You can book straight in to see us, however, if you were seeking a Medicare rebate you will need to speak to your GP about getting a Mental Health Care Plan.

  • Do you offer a rebate?

    Depending on which therapist you see, you may be eligible for a Medicare rebate with an appropriate Mental Health Care Plan.

    There are a number of private health providers who may also offer you a rebate including BUPA, Teachers Health and others. Please speak to your private health provider about your coverage

  • How long are the sessions?

    Single sessions are 50 minutes

    Extended sessions are 80 minutes

    Couples sessions are 80 minutes

  • What is an Accredited Mental Health Social Worker

    Accredited Mental Health Social Workers are specialist mental health clinicians who are registered providers with Medicare Australia. They have been assessed on behalf of the Commonwealth Government by the Australian Association of Social Workers (AASW) as having specialist training and expertise in mental health. Like other allied health professionals such as Psychologists, they use a range of counselling interventions to assist people who are experiencing mental health issues

  • How much does a session cost?

    Our fees vary depending on what service you are accessing and which therapist you see. Please enquire about specifics by calling 02 9037 4637

  • Where are you located?

    Willowtree Wellbeing is located in Albury, NSW. As we are located in a border area, we are accessible to clients both in NSW and in Victoria.

    We also offer an online service to clients from anywhere in Australia.